Patient Stories

To support the additional services that patients like these often require—but that our institutional funding sources do not cover—please consider making an individual donation to our Patient Care Fund.


“You can see people who are older than you coming here that are very happy. It makes you happier.”

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When FACES staff first encountered Veronica (29) and Joseph (35)*, an HIV-positive couple, they quickly realized through prompt testing that both were struggling to achieve viral suppression.

For Veronica, although she was adherent to her first-line treatment, FACES staff realized it was failing her. She was battling frequent infections and her viral load had risen above 100 copies (below 75 copies/mL is optimal viral suppression). The FACES team promptly switched her to a second-line treatment, which she has now been on for the past year. Her health has improved significantly and she is virally suppressed.

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My name is Symon. I am 16 years old.  I am an orphan. I am HIV-infected.  Everyone has a story, I will tell you mine.

I grew up in a place called Sioport, small town in western Kenya. I lived with my mother. My father lived in a larger city called Kisumu. One morning, I asked my mother if we could go and visit my father. She looked at me and told me that the man I thought was my father was not indeed my father, but my foster father. I was shocked, confused and in a state of disbelief.

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I am Mary*. I got to know about my HIV status at a PMTCT clinic five years ago. I could not believe it. I engaged the nurse in a long argument. I knew I would die immediately after testing positive.I was told about the HIV clinic but due to stigma, I did not access care until I got tuberculosis (TB).

One day a neighbor of ours talked to me about how she got help. I went for the idea and immediately started TB treatment. During this time I gave birth to my 5th born baby, unfortunately my infant son was also HIV positive. My son and I both enrolled in HIV care. These events made me disclose my status to my husband. He took the testing idea positively and after also testing HIV positive, he was enrolled a few weeks later. Now the three of us are living positively.

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Joel and his wife, Beatrice*, are a discordant couple, meaning they have different HIV statuses. He is negative while Beatrice is positive. In addition to visiting the health clinic for Beatrice’s HIV care, they also attend a biweekly FACES support group together with other discordant couples. Beyond social support, the couples also receive advice about safe sex, planning for a healthy family, and how to best support the care and adherence of an HIV-positive partner.

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